How to switch medical aid in South Africa

Switching medical aid is straightforward when you have continuous prior cover. The trick is timing the cancellation and start dates so you're never uninsured for a single day.

Frequently asked questions

Can I switch medical aid mid-year?

Yes — there's no restriction. The new scheme will start cover on the first of the month after your application is approved.

Will I lose my MSA balance if I switch?

No — the unspent portion of your medical savings account is paid out to you (or transferred) when you leave the old scheme.