How MedicalQuotes.co.za collects, uses, stores and protects your personal information under South Africa's Protection of Personal Information Act.
When you request a quote we collect the details you enter: your name, contact number, email address, province, who needs cover, your monthly budget range and your preferred contact method and time.
We also record standard technical information such as the page you arrived from, campaign parameters and basic device data, which we use to understand which pages help people and to prevent duplicate or fraudulent submissions.
Your details are used to match you with suitable medical scheme options and to pass your request to an accredited advisor or scheme representative who will contact you with a quote.
We do not sell your personal information to unrelated third parties, and we do not use it for unrelated marketing without your consent.
Under the Protection of Personal Information Act you may ask what personal information we hold about you, ask us to correct or delete it, object to processing, and withdraw consent at any time.
Withdrawing consent stops further contact about your request. Contact us to exercise any of these rights; we respond to verified requests within a reasonable period.
Quote requests are retained only as long as needed to service the enquiry and to meet legal and record-keeping obligations, after which they are deleted or anonymised.
Data is stored on access-controlled infrastructure, transmitted over encrypted connections, and reachable only by the systems and staff that need it to service your request.